Please review the policies below before purchasing a template or booking a custom website. These guidelines protect both your experience and my time as a designer.
Policies & Terms
All template purchases are final.
Because templates are digital products with instant access, all sales are non-refundable, non-transferable, and non-exchangeable.
Once the template link is delivered, the product cannot be “returned,” even if:
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You purchased it by accident
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You changed your mind
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You decided not to use it
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You ordered the wrong platform
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You are unable to figure out how to edit it
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Your business direction changed
Please make sure the template matches your platform (Wix or Canva) before purchasing.
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One purchase = one website.
Each template purchase includes a single-use license, which allows you to use the template for one business, brand, or client.
You may not:
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Share the template link with others
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Resell the template
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Duplicate the template for more than one business
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Claim the design as your own
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Repackage the template as a product
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Use it across multiple brands without an additional license
If you need multiple licenses, I offer discounted bundle pricing.
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Deposits & Payments
A non-refundable deposit is required to secure your project.
Work does not begin until the deposit has been received.Remaining payments are due:
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At the midpoint of the project (if using a 3-part payment plan), or
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Upon final delivery before the site is transferred
Failure to complete payments may pause the project.
Timeline & Delays
Project timelines depend on:
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Client responsiveness
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Number of revisions
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Complexity of the project
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Add-on services
If you delay communication for more than 7 days, the project may be paused or rescheduled.
Revisions
Each custom website package includes a set number of revision rounds.
Additional revisions are billed at an hourly or per-revision rate.
Client Responsibilities
To keep the project moving, the client must provide:
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Text/copy
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Logos
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Brand colors
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Photos
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Business details
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Timely feedback
Missing content will delay the project.
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Template Delivery
Digital templates are delivered instantly via an access link.
Custom Website Delivery
Once the final payment has been made:
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The website will be transferred to your Wix account
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You will receive training guides or video instructions
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You will receive 7 days of post-launch support for minor questions or fixes
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Templates
All template sales are final.
Custom Websites
Deposits are non-refundable.
If the client chooses to cancel after work has begun, payment for work already completed is still required.Refunds are not offered for completed design work.
After Your Site Is Delivered
You own and manage your website going forward.
Optional paid support is available for:-
Monthly maintenance
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Additional features
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Blog setup
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SEO
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Mobile repairs
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Redesigns
If something is accidentally broken or changed after delivery, this falls under paid support.
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Basic SEO setup improves visibility and search readiness, but SEO results depend on:
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Content quality
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Keywords
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Competition
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Backlinks
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Consistent updates
I do not guarantee specific rankings or traffic numbers.
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DiggiDo is not liable for:
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Loss of revenue due to website downtime
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Issues caused by client edits after delivery
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Domain or hosting problems controlled by Wix or third-party providers
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Loss of content caused by client error
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