Whether you purchased a template or booked a custom website, here’s where to get support, ask questions, or request extra assistance.
How Can We Help?
Response Time:
Monday–Friday: 10am–3pm CST
Typical reply within 24–48 hours.
Note: Messages sent on weekends or holidays may receive replies on the next business day.
Send me a message anytime — I’m here to make your website experience smooth and stress-free.
Have a question or need help with your order?
You’re covered for:
✔ Issues accessing your template
✔ Broken or missing links
✔ Delivery problems
✔ Simple editing questions (quick clarifications)
✔ Clarifying how to use features inside your template or custom siteIf you purchased a custom website:
✔ Minor launch-day fixes
✔ Questions about how to update your site moving forward
✔ Guidance on where to find tools inside WixFor anything that requires hands-on editing or deeper involvement, paid support options apply.
Paid Support Includes:
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Mobile layout adjustments
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Rebuilding or redesigning sections
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Customizing colors, fonts, or branding
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Adding new pages or new features
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Troubleshooting edits that were accidentally broken
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SEO setup
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Blog setup or weekly blog posting
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Monthly website maintenance or updates
If your request falls under paid support, you’ll receive a simple quote before we begin — no surprises.
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The button above will open directly to a new email, where you can reach me at diggidodesigns@gmail.com.
Please provide the following in your email:
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Subject Line
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Name
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Phone Number
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Your Problem
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Images or Videos If Applicable.
We will then reach back to you within 24-48 business hours with a solution by email, text, call, or video.
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If you're launching soon and need quick support, you can request a priority rush add-on to your subject line:
🚀 Rush Response (Same-Day)
For time-sensitive issues, I can provide same-day troubleshooting or fixes depending on availability. Priority solution pricing will be reflected in the invoice.